IndiaArtVillage.com assures it customers that every piece of art offered on our site is the genuine work of the artist attributed to the product. All our work is sourced either directly from the artist; in conjunction with partner galleries; or through reliable secondary sources. All work placed on our website is further screened and authenticated by our panel of experts to confirm their authenticity.
Despite all precautions to the contrary, in the unlikely event that an item purchased by IndiaArtVillage.com subsequently proves to be unauthentic, IndiaArtVillage.com assures the buyer that it will refund the full amount including shipping costs paid by the buyer. Such situations will be handled on a case-to-case basis and will require examinable proof that the artwork is of questionable authenticity and should be provided by an established authority on the matter.
This guarantee is valid for a period of one year after the purchase of the artwork from IndiaArtVillage.com with a provision that:
- Only the actual buyer of the artwork can make the claim. (Which means the benefit of the claim is not transferable or assignable to any other party.)
- The artwork is returned to IndiaArtVillage.com in the very same condition that it was in at the time of purchase
- Indisputable proof is provided that the item was purchased from IndiaArtVillage.com
- At the time of sale, there was no technique available which could have helped IndiaArtVillage.com determine that the item was not authentic
Please note that we offer this guarantee of authenticity for all our works, as we are completely sure of the provenance of the works we offer for sale.